Amazon is a popular online retailer that allows you to purchase a lot of products at the click of a button. However, sometimes, for one reason or another, you may need to cancel an order.
Fortunately, canceling an order on Amazon is a straightforward process that can be done using either the website or the mobile app.
In this article, we’ll show you how to cancel orders on Amazon and provide some helpful tips to make the process as smooth as possible.
Reasons to Cancel an Order on Amazon
There are many reasons why you might want to cancel an order on Amazon. Some of the most common reasons include:
- You ordered the wrong product.
- You changed your mind.
- You found a better deal elsewhere.
- You no longer need the item.
- The item was out of stock or unavailable.
- Whatever the reason, Amazon makes it easy to cancel your order and get your money back.
Canceling Orders That Have Not Been Shipped
If you need to cancel an order that has not yet been shipped, you can do so by following these simple steps:
- Log in to your Amazon account.
- Click on “Your Orders.”
- Find the order you want to cancel.
- Click on “Cancel Items.”
- Follow the prompts to complete the cancellation.
- If the item has not yet been shipped, your request will be processed immediately, and your payment will be refunded.
Canceling Orders That Have Already Been Shipped
If your order has already been shipped, you can still cancel it, but the process is a bit different. Here’s what you need to do:
- Log in to your Amazon account.
- Click on “Your Orders.”
- Find the order you want to cancel.
- Click on “Request Cancellation.”
- If the item has not yet shipped, your request will be processed immediately. If the item has already been shipped, you’ll need to wait for it to arrive and then initiate a return.
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Returning an Amazon Order if You Can’t Cancel It
If you’re unable to cancel an order on Amazon, you can still return the item once it arrives. Here’s what you need to do:
- Log in to your Amazon account.
- Click on “Your Orders.”
- Find the order you want to return.
- Click on “Return Items.”
- Follow the prompts to complete the return.
- You have 30 days from the delivery date to initiate a return, and Amazon will provide you with a prepaid return label.
Conclusion
Canceling an order on Amazon is a simple and easy process that can be done using either the website or the mobile app. Whether you ordered the wrong product, changed your mind, or simply no longer need the item, Amazon makes it easy to cancel your order and get your money back. By following the steps outlined in this article, you can cancel your order and return the item hassle-free.